Current Repair Fees

What is the service charge for my out of warranty unit?

Sales Tax is charged for the following states:

AL, AR, AZ, CA, CT, FL, GA, HI, IA, IN, KS, KY, MA, MD, ME, MI, MN, MO, NE, NJ, NC, ND, NV, NY, OH, OK, RI, SC, SD, TN, TX, UT, VT, WA, WI, and WV.

Humminbird has always strived to provide superior customer service and after the sale service of our products. Our flat rate service charge applies to units repaired in our Eufaula, Alabama Factory Service Center and is available to customers in the United States only.

Due to continuous improvements and rapid advancements in component technology in the consumer electronics business, components can become quickly obsolete and no longer available. This can affect our ability to repair non-current, out-of-production products.

If your model is not shown below, we regret to say that it is not serviceableWe can no longer service any BottomLine, Geonav or Zercom products .

In limited cases, a few models on this list, may not be serviceable depending on the fault or defect. Please contact us  if you do not find your model on either of these lists.

Our Service Policy and Flat Rate Repair Fees are subject to change without notice. The ground return shipping & handling fee is included in the Repair Fees. If an expedited service is required, an additional fee will be accessed. We service and repair complete units. We do not sell internal components to our fish finders or transducers.  If the unit has physical damage like a cracked or broken display, please call us for a quote. This would not be handled under the standard service charge.

Please complete our unit repair form prior to shipment and include it with your return to us.

When returning your unit to us for service, please return to us in a box that you do not intend to keep. We do not return the original packaging of repairs.   If sending a product with GPS and it has a card reader slot, always back up your waypoints before sending to us, if you have a map card, do not send the chart unless we specifically request that you do so, if you have an external GPS product and your problems are GPS related, always send your GPS antenna.

We only accept credit cards - no checks accepted .

UNIT TYPE REPAIR FEE
APEX 13 MSI+ $619.45
APEX 16 MSI+ $919.45
APEX 19 MSI+ $1,019.45
AS 360 TM Quote required
AS 360 TM UL Quote required
AS 360SSI $595.45
AS 360SSI -Maintenance Fee 5000 Deployments $149.45
AS ETH 5PXG $79.45
AS ETH NMEA 2K $89.45
AS GPS HS $80.45
AS GRP $70.45
FB 30 $183.45
Fishin' Buddy MAX $113.45
Fishin' Buddy MAX DI $145.45
FXC 110 $161.45
HDR 650 $79.45
HELIX 5 CHIRP DI GPS G2 $86.45
HELIX 5 CHIRP GPS G2 $85.45
HELIX 5 CHIRP SI GPS G2 $88.45
HELIX 5 DI $71.45
HELIX 5 DI G2 $83.45
HELIX 5 DI GPS $79.45
HELIX 5 GPS $69.45
HELIX 5 SI GPS $99.45
HELIX 5 Sonar $69.45
HELIX 5 Sonar G2 $74.45
HELIX 5 Sonar GPS $77.45
HELIX 7 CHIRP DI G2 $191.45
HELIX 7 CHIRP DI GPS G2 $204.45
HELIX 7 CHIRP DI GPS G2N $206.45
HELIX 7 CHIRP GPS G2 $199.45
HELIX 7 CHIRP GPS G2N $201.45
HELIX 7 CHIRP GPS G3 $216.45
HELIX 7 CHIRP GPS G3N $216.45
HELIX 7 CHIRP MEGA DI GPS G3 $229.45
HELIX 7 CHIRP MEGA DI GPS G3N $229.45
HELIX 7 CHIRP MEGA DI GPS G3N CHO $229.45
HELIX 7 CHIRP MEGA SI GPS G3 $229.45
HELIX 7 CHIRP MEGA SI GPS G3 NAV $229.45
HELIX 7 CHIRP MEGA SI GPS G3N $229.45
HELIX 7 CHIRP SI GPS G2 $214.45
HELIX 7 CHIRP SI GPS G2N $214.45
HELIX 7 DI $191.45
HELIX 7 DI GPS $204.45
HELIX 7 SI GPS $214.45
HELIX 7 SONAR $189.45
HELIX 7 SONAR G2 $189.45
HELIX 7 SONAR GPS $199.45
HELIX 8 CHIRP GPS G3N $217.45
HELIX 8 CHIRP GPS G4N $217.45
HELIX 8 CHIRP MEGA DI GPS G3N $227.45
HELIX 8 CHIRP MEGA DI GPS G4N $227.45
HELIX 8 CHIRP MEGA SI GPS G3N $237.45
HELIX 8 CHIRP MEGA SI GPS G4N $237.45
HELIX 9 CHIRP DI GPS G2N $247.45
HELIX 9 CHIRP GPS G2N $237.45
HELIX 9 CHIRP GPS G3N $237.45
HELIX 9 CHIRP GPS G4N $237.45
HELIX 9 CHIRP MEGA DI GPS G2N $257.45
HELIX 9 CHIRP MEGA DI GPS G3N $257.45
HELIX 9 CHIRP MEGA DI GPS G4N $257.45
HELIX 9 CHIRP MEGA SI GPS G2N $257.45
HELIX 9 CHIRP MEGA SI GPS G3N $257.45
HELIX 9 CHIRP MEGA SI GPS G4N $257.45
HELIX 9 DI GPS $237.45
HELIX 9 SI GPS $247.45
HELIX 9 SONAR GPS $227.45
HELIX 10 CHIRP DI GPS G2N $277.45
HELIX 10 CHIRP GPS G2N $257.45
HELIX 10 CHIRP GPS G3N $257.45
HELIX 10 CHIRP GPS G4N $257.45
HELIX 10 CHIRP MEGA DI GPS G2N $310.45
HELIX 10 CHIRP MEGA DI GPS G3N $277.45
HELIX 10 CHIRP MEGA DI GPS G4N $277.45
HELIX 10 CHIRP MEGA SI GPS G2N $310.45
HELIX 10 CHIRP MEGA SI GPS G3N $310.45
HELIX 10 CHIRP MEGA SI GPS G4N $310.45
HELIX 10 DI GPS $267.45
HELIX 10 SI GPS $300.45
HELIX 10 SONAR GPS $247.45
HELIX 12 CHIRP DI GPS $330.45
HELIX 12 CHIRP DI GPS G2N $350.45
HELIX 12 CHIRP GPS $320.45
HELIX 12 CHIRP GPS G2N $340.45
HELIX 12 CHIRP GPS G3N $340.45
HELIX 12 CHIRP GPS G4N $340.45
HELIX 12 CHIRP MEGA DI GPS G2N $400.45
HELIX 12 CHIRP MEGA DI GPS G3N $400.45
HELIX 12 CHIRP MEGA DI GPS G4N $400.45
HELIX 12 CHIRP MEGA SI GPS G2N $400.45
HELIX 12 CHIRP MEGA SI GPS G3N $400.45
HELIX 12 CHIRP MEGA SI GPS G4N $400.45
HELIX 12 CHIRP SI GPS $380.45
HELIX 15 CHIRP MEGA DI GPS G4N $640.45
HELIX 15 CHIRP MEGA SI GPS G4N $640.45
HB2124 $569.45
HHRP 11-12 $445.45
HHRP 17-12 $445.45
ICE35 $179.45
ICE45 $199.45
ICE55 $219.45
ION 10 $890.45
ION 12 $950.45
MEGA 360 ULTREX $325.45
MEGA 360 FORTREX $325.45
MEGA 360 UNIVERSAL $325.45
MEGA LIVE $894.45
PIRANHAMAX 4 $80.45
PIRANHAMAX 4 DI $89.45
SC 110 $208.45
SCP 110 $290.45
SM1000 $99.45
SM2000 $139.45
SM3000 $239.45
SOLIX 10 $350.45
SOLIX 10 SI $360.45
SOLIX 10 CHIRP MEGA DI GPS G2 CHO $479.45
SOLIX 10 CHIRP MEGA SI GPS G2 $499.45
SOLIX 12 CHIRP MEGA DI GPS G2 CHO $509.45
SOLIX 12 CHIRP MEGA SI GPS G2 $519.45
SOLIX 12 CHIRP MEGA SI GPS G3 $519.45
SOLIX 12 $499.45
SOLIX 12 SI $519.45
SOLIX 15 CHIRP MEGA DI GPS G2 CHO $799.45
SOLIX 15 CHIRP MEGA SI GPS G2 $819.45
SOLIX 15 CHIRP MEGA SI GPS G3 $819.45
SOLIX 15 $799.45
SOLIX 15 SI $819.45
TC 110

$90.45

Humminbird sends order and shipment confirmations for all order types.  Order confirmations are sent shortly after an order has been placed.  Shipment confirmations are sent in the evening after the shipment has been made.  

Make sure you add support@humminbird.zendesk.com to your safe sender list so that these emails are not blocked and placed in your spam folder.  

This would includes: sales orders, repair orders, credit returns and transducer exchanges.  

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