Current Repair Fees

What is the service charge for my out of warranty unit?

Sales Tax is charged for the following states:

AL, AR, AZ, CA, CT, FL, GA, HI, IA, IN, KS, KY, MA, MD, ME, MI, MN, MO, NE, NJ, NC, ND, NV, NY, OH, OK, RI, SC, SD, TN, TX, UT, VT, WA, WI, and WV.

Humminbird has always strived to provide superior customer service and after the sale service of our products. Our flat rate service charge applies to units repaired in our Eufaula, Alabama Factory Service Center and is available to customers in the United States only.

Due to continuous improvements and rapid advancements in component technology in the consumer electronics business, components can become quickly obsolete and no longer available. This can affect our ability to repair non-current, out-of-production products.

If your model is not shown below, we regret to say that it is not serviceableWe can no longer service any BottomLine, Geonav or Zercom products .

In limited cases, a few models on this list, may not be serviceable depending on the fault or defect. Please contact us  if you do not find your model on either of these lists.

Our Service Policy and Flat Rate Repair Fees are subject to change without notice. The ground return shipping & handling fee is included in the Repair Fees. If an expedited service is required, an additional fee will be accessed. We service and repair complete units. We do not sell internal components to our fish finders or transducers.  If the unit has physical damage like a cracked or broken display, please call us for a quote. This would not be handled under the standard service charge.

Please complete our unit repair form completely prior to shipment and include it with your return to us. The section of the form titled "Reason for Repair Return" is especially important.

When returning your unit to us for service, please return to us in a box that you do not intend to keep. We do not return the original packaging of repairs.   If sending a product with GPS and it has a card reader slot, always back up your waypoints before sending to us, if you have a map card, do not send the chart unless we specifically request that you do so, if you have an external GPS product and your problems are GPS related, always send your GPS antenna.

We only accept credit cards - no checks accepted .

UNIT TYPE REPAIR FEE UNIT TYPE REPAIR FEE
APEX 13 MSI+ $619.45 HELIX 9 CHIRP MEGA SI GPS G2N $257.45
APEX 16 MSI+ $919.45 HELIX 9 CHIRP MEGA SI GPS G3N $257.45
APEX 19 MSI+ $1,019.45 HELIX 9 CHIRP MEGA SI GPS G4N $257.45
AS 360 TM Quote required HELIX 9 DI GPS $237.45
AS 360 TM UL Quote required HELIX 9 SI GPS $247.45
AS 360SSI $595.45 HELIX 9 SONAR GPS $227.45
AS 360SSI -Maintenance Fee 5000 Deployments $149.45 HELIX 10 CHIRP DI GPS G2N $277.45
AS ETH 5PXG $79.45 HELIX 10 CHIRP GPS G2N $257.45
AS ETH NMEA 2K $89.45 HELIX 10 CHIRP GPS G3N $257.45
AS GPS HS $80.45 HELIX 10 CHIRP GPS G4N $257.45
AS GRP $70.45 HELIX 10 CHIRP MEGA DI GPS G2N $310.45
FB 30 $183.45 HELIX 10 CHIRP MEGA DI GPS G3N $277.45
Fishin' Buddy MAX $113.45 HELIX 10 CHIRP MEGA DI GPS G4N $277.45
Fishin' Buddy MAX DI $145.45 HELIX 10 CHIRP MEGA SI GPS G2N $310.45
FXC 110 $161.45 HELIX 10 CHIRP MEGA SI GPS G3N $310.45
HDR 650 $79.45 HELIX 10 CHIRP MEGA SI GPS G4N $310.45
HELIX 5 CHIRP DI GPS G2 $86.45 HELIX 10 DI GPS $267.45
HELIX 5 CHIRP DI GPS G3 $86.45 HELIX 10 SI GPS $300.45
HELIX 5 CHIRP GPS G2 $85.45 HELIX 10 SONAR GPS $247.45
HELIX 5 CHIRP GPS G3 $82.45 HELIX 12 CHIRP DI GPS $330.45
HELIX 5 CHIRP SI GPS G2 $88.45 HELIX 12 CHIRP DI GPS G2N $350.45
HELIX 5 DI $71.45 HELIX 12 CHIRP GPS $320.45
HELIX 5 DI G2 $83.45 HELIX 12 CHIRP GPS G2N $340.45
HELIX 5 DI GPS $79.45 HELIX 12 CHIRP GPS G3N $340.45
HELIX 5 GPS $69.45 HELIX 12 CHIRP GPS G4N $340.45
HELIX 5 SI GPS $99.45 HELIX 12 CHIRP MEGA DI GPS G2N $400.45
HELIX 5 Sonar $69.45 HELIX 12 CHIRP MEGA DI GPS G3N $400.45
HELIX 5 Sonar G2 $74.45 HELIX 12 CHIRP MEGA DI GPS G4N $400.45
HELIX 5 Sonar GPS $77.45 HELIX 12 CHIRP MEGA SI GPS G2N $400.45
HELIX 7 CHIRP DI G2 $191.45 HELIX 12 CHIRP MEGA SI GPS G3N $400.45
HELIX 7 CHIRP DI GPS G2 $204.45 HELIX 12 CHIRP MEGA SI GPS G4N $400.45
HELIX 7 CHIRP DI GPS G2N $206.45 HELIX 12 CHIRP SI GPS $380.45
HELIX 7 CHIRP GPS G2 $199.45 HELIX 15 CHIRP MEGA DI GPS G4N $640.45
HELIX 7 CHIRP GPS G2N $201.45 HELIX 15 CHIRP MEGA SI GPS G4N $640.45
HELIX 7 CHIRP GPS G3 $216.45 HB2124 $569.45
HELIX 7 CHIRP GPS G3N $216.45 HHRP 11-12 $445.45
HELIX 7 CHIRP GPS G4N $216.45 HHRP 17-12 $445.45
HELIX 7 CHIRP MEGA DI GPS G3 $229.45 ICE35 $179.45
HELIX 7 CHIRP MEGA DI GPS G3N $229.45 ICE45 $199.45
HELIX 7 CHIRP MEGA DI GPS G4 $229.45 ICE55 $219.45
HELIX 7 CHIRP MEGA DI GPS G4N $229.45 MEGA 360 ULTREX $325.45
HELIX 7 CHIRP MEGA SI GPS G3 $229.45 MEGA 360 FORTREX $325.45
HELIX 7 CHIRP MEGA SI GPS G3 NAV $229.45 MEGA 360 UNIVERSAL $325.45
HELIX 7 CHIRP MEGA SI GPS G3N $229.45 MEGA LIVE $894.45
HELIX 7 CHIRP MEGA SI GPS G4 $229.45 PIRANHAMAX 4 $80.45
HELIX 7 CHIRP MEGA SI GPS G4N $229.45 PIRANHAMAX 4 DI $89.45
HELIX 7 CHIRP SI GPS G2 $214.45 SC 110 $208.45
HELIX 7 CHIRP SI GPS G4 $214.45 SCP 110 $290.45
HELIX 7 CHIRP SI GPS G2N $214.45 SM1000 $99.45
HELIX 7 DI $191.45 SM2000 $139.45
HELIX 7 DI GPS $204.45 SM3000 $239.45
HELIX 7 SI GPS $214.45 SOLIX 10 $350.45
HELIX 7 SONAR $189.45 SOLIX 10 SI $360.45
HELIX 7 SONAR G2 $189.45 SOLIX 10 CHIRP MEGA DI GPS G2 CHO $479.45
HELIX 7 SONAR GPS $199.45 SOLIX 10 CHIRP MEGA SI GPS G2 $499.45
HELIX 8 CHIRP GPS G3N $217.45 SOLIX 12 CHIRP MEGA DI GPS G2  $509.45
HELIX 8 CHIRP GPS G4N $217.45 SOLIX 12 CHIRP MEGA SI GPS G2 $519.45
HELIX 8 CHIRP MEGA DI GPS G3N $227.45 SOLIX 12 CHIRP MEGA SI GPS G3 $519.45
HELIX 8 CHIRP MEGA DI GPS G4N $227.45 SOLIX 12 $499.45
HELIX 8 CHIRP MEGA SI GPS G3N $237.45 SOLIX 12 SI $519.45
HELIX 8 CHIRP MEGA SI GPS G4N $237.45 SOLIX 15 CHIRP MEGA DI GPS G2 $799.45
HELIX 9 CHIRP DI GPS G2N $247.45 SOLIX 15 CHIRP MEGA SI GPS G2 $819.45
HELIX 9 CHIRP GPS G2N $237.45 SOLIX 15 CHIRP MEGA SI GPS G3 $819.45
HELIX 9 CHIRP GPS G3N $237.45 SOLIX 15 $799.45
HELIX 9 CHIRP GPS G4N $237.45 SOLIX 15 SI $819.45
HELIX 9 CHIRP MEGA DI GPS G2N $257.45 TC 110 $90.45
HELIX 9 CHIRP MEGA DI GPS G3N $257.45    
HELIX 9 CHIRP MEGA DI GPS G4N $257.45    

Humminbird sends order and shipment confirmations for all order types.  Order confirmations are sent shortly after an order has been placed.  Shipment confirmations are sent in the evening after the shipment has been made.  

Make sure you add support@humminbird.zendesk.com to your safe sender list so that these emails are not blocked and placed in your spam folder.  

This would includes: sales orders, repair orders, credit returns and transducer exchanges.  

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