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Check, Cancel or Change My Online Order

Updated
You can check the status of an order placed through the main Minn Kota website using your order number. If you need to cancel an order or change the shipping address, the contact method depends on whether you placed the order online or by phone.

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Order and shipment confirmations are sent for all order types.  Order confirmations are sent shortly after an order has been placed.  Shipment confirmations are sent in the evening after the shipment has been made.  

Make sure you add do_not_reply@johnsonoutdoors.com to your safe sender list so that these emails are not blocked and placed in your spam folder.  

This would include: sales orders, repair orders, credit returns and transducer exchanges.  

 

Cancel or Change an Online Order

If your order was placed through the Minn Kota website and you need to cancel it or change the shipping address, contact the appropriate team by email.

Fish Finders, Sonar, Maps and Related Accessories

Email: fishfinders_dtc@johnsonoutdoors.zendesk.com

Trolling Motors, Shallow Water Anchors and Related Accessories

Email: motors_dtc@johnsonoutdoors.zendesk.com

Cancel or Change a Phone Order

If your order was placed by phone through the Technical Support Team, use the appropriate support contact option for your product:

Orders Placed With Other Retailers

If you placed your order with another retailer or business, contact that business directly for order status, cancellation, shipping address changes or product availability.

Minn Kota does not have access to another business's online ordering system or product availability.

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