If you need to check on the status of any online order from our main website, credit return, repair return or transducer exchange please click on this link. You will need your order number.
If you need to cancel an order or change the ship to address on an order that was placed on our main website https://humminbird.johnsonoutdoors.com please send an email to the following link.
If you need to cancel an order or change the ship to address on an order that was placed via phone with our Technical Support Team, please go to the following link.
If you have placed an order with any other business, you will need to follow up with that business. We have no visibility to their online order systems nor to their product availability.
Humminbird sends order and shipment confirmations for all order types. Order confirmations are sent shortly after an order has been placed. Shipment confirmations are sent in the evening after the shipment has been made.
Make sure you add do_not_reply@johnsonoutdoors.com to your safe sender list so that these emails are not blocked and placed in your spam folder.
This would include: sales orders, repair orders, credit returns and transducer exchanges.
