Can I Get My Transducer Repaired?

This article provides examples of damaged transducers, identifies which transducers can be repaired, and outlines the steps for both repairable and unrepairable transducers. Please review the options below based on the type of transducer you are inquiring about:

Jump to:

• Transom Mount and Trolling Motor Lower Unit Transducers
• MEGA 360, Legacy AS 360, MEGA Live, and Target Lock 
• Warranty on Humminbird Products
• Contact Humminbird Technical Support

Transom Mount and Trolling Motor Lower Unit Mounted Transducers

Transducer Stopped Working No damage

1. If your transducer has no physical damage and stopped working with in the warranty period you can check with the original point of purchase on their return/exchanged policy or contact Humminbird Technical Support for options.  (Please have you proof of purchase and any serial numbers available. 
2. If your transducer has no physical damage and is outside of the warranty period, unfortunately you will be looking at purchasing a new transducer. You can use the compatibility tools below to locate compatible transducers and view purchase options. 

Transom Mount and Lower Unit Mounted Transducers Damage Examples

• Can my Transom Mount or Lower Unit Mounted Transducer be sent in for repair?  Unfortunately damage to these kinds of transducers are not repairable and would require a replacement transducer. 
• Note: If the damage is to an extension cable or adapter cable connected to the transducer replacing the extension or adaptor cable may be all that is needed. 

Please use the tools below to locate compatible replacement options for your transducer:

MEGA 360, Legacy AS 360, MEGA Live, and Target Lock

Transducer Stopped Working No damage

1. If your transducer has no physical damage and stopped working with in the warranty period you can check with the original point of purchase on their return/exchanged policy or contact Humminbird Technical Support for options.  (Please have you proof of purchase and any serial numbers available. 
2. If your transducer has no physical damage and is outside of the warranty period  you can contact Humminbird Technical Support for repair options.

Examples of Damage to MEGA 360, Legacy AS 360, MEGA Live and TargetLock

• Please click here for Current Repair Fees and Procedures for Contacting Humminbird for Repair.

Warranty on Humminbird Products

The Humminbird warranty we offer is product-dependent. The warranty begins at the date of purchase. When requiring any service/repairs for your Humminbird product, you will need your original receipt of purchase for warranty coverage. If you do not have your receipt of purchase, we will reference your product's serial number and base your warranty coverage off the date of manufacture. We recommend that you write the serial number down somewhere outside of your boat to have it available for future reference.

Humminbird 1-Year Limited Warranty
This warranty covers the following products:

• HELIX 5 / 7 models
• ICE HELIX 5 / 7 models
• All accessories (including most transducers)
• All cartography products
  • Download Humminbird 1-Year Limited Warranty Terms (PDF)

Humminbird 2-Year Limited Warranty
This warranty covers the following products:

• All APEX models
• All XPLORE models
• All SOLIX models
• HELIX 8 / 9 / 10 / 12 / 15 models
• ICE HELIX 9 models (with MEGA Live or MEGA 360 Imaging)
• ICE Flasher models (ICE-55, ICE-45, and ICE-35)
• MEGA Live Imaging transducers
• MEGA 360 Imaging transducers
  • Download Humminbird 2-Year Limited Warranty Terms (PDF)

Contact Humminbird Technical Support

• Click here to Contact Humminbird Technical Support