Whether a transducer can be repaired depends on the transducer type, its warranty status and whether it has physical damage. Use this guide to determine whether you should contact Technical Support, request a repair or purchase a compatible replacement.
Jump To:
- Transom-Mount and Trolling Motor Lower Unit Transducers
- MEGA 360, AS 360, MEGA Live and TargetLock
- Warranty Information
- Resources
Transom-Mount and Trolling Motor Lower Unit Transducers
Transom-mount and trolling motor lower unit transducers cannot typically be repaired when physically damaged. The available options depend on the transducer’s condition and warranty status.
Transducer Stopped Working Without Physical Damage
If your transducer stopped working but does not have visible physical damage, follow the guidance that applies to its warranty status:
- Within the warranty period: Contact the original place of purchase to learn about its return or exchange policy, or contact Technical Support for available warranty options, warranty policy.
- Outside the warranty period: The transducer must be replaced. Use the compatibility resources below to identify a compatible replacement.
Have your proof of purchase, product serial number and transducer part number, if available, ready before contacting support.
Physically Damaged Transducers
Physically damaged transom-mount and trolling motor lower unit transducers cannot be sent in for repair. A damaged transducer must be replaced.
Common examples may include damage to the:
- Transducer housing
- Transducer cable
- Cable connection at the transducer
- Mounting components that are part of the transducer assembly
Note: If only an extension cable or adapter cable is damaged, replacing that cable may resolve the issue without replacing the transducer.
Transom Mount and Lower Unit Mounted Transducers Damage Examples | ||
Find a Compatible Replacement Transducer
Use one of the below resources to identify a replacement transducer:
Below are descriptions of how the tools above function. |
|
|
Our Compatible Transducer Listing will allow you to select a Minn Kota/Humminbird fish finder and see a list of all transducers that are compatible with that model. This tool supports fish finders in the following series: X Series and APEX, XPLORE, HELIX, ONIX, SOLIX, XPLORE, Piranha, PiranhaMAX, 300, 500, 600, 700, 800, 900, 1100 and ICE Flashers. The transducers listed will begin with a "Recommended" section. These are the suggested transducers to use with the fish finder selected and in almost all cases provide the maximum performance of the fish finder. The other transducers listed will be compatible with the selected fish finder, but may not provide the full capabilities of the selected unit. Transducer performance will be limited to what the transducer is capable of providing. |
Our Transducer Compatibility Tool will allow you to select a fish finder and a transducer (including Minn Kota built-in transducers) to discover their degree of compatibility. If you have a transducer part number and want to know what sonar frequencies your unit can use from this transducer, it will be helpful. This tool supports fish finders in the following series: X Series and APEX, HELIX, ONIX, SOLIX, XPLORE, Piranha, PiranhaMAX, 300, 500, 600, 700, 800, 900, 1100 and ICE Flashers alongs with our current line transducers including MEGA Live and MEGA 360. |
MEGA 360, AS 360, MEGA Live and TargetLock
Repair options may be available for MEGA 360, legacy AS 360, MEGA Live and MEGA Live TargetLock products. The available options depend on the product’s physical condition and warranty status.
Product Stopped Working Without Physical Damage
If the product stopped working but does not have visible physical damage:
- Within the warranty period: Contact the original place of purchase to learn about its return or exchange policy, or contact Technical Support for available warranty options, warranty policy.
- Outside the warranty period: contact Technical Support to determine whether repair service is available.
Have your proof of purchase, product serial number and part number, if available, ready before contacting support.
Physically Damaged Products
Contact Technical Support to determine whether a damaged MEGA 360, legacy AS 360, MEGA Live or TargetLock product is eligible for repair.
Repair charges and procedures may vary. Review the current repair information before sending a product in for repair.
| Examples of Damage to MEGA 360, Legacy AS 360, MEGA Live and TargetLock | ||
Warranty Information
Warranty coverage varies by product and begins on the original purchase date. Keep the original sales receipt because proof of purchase may be required for warranty service.
If proof of purchase is unavailable, Minn Kota may use the product’s serial number and manufacture date to determine warranty coverage. Record the serial number and store it somewhere other than on the boat so it is available if the product requires service.
