Contour Elite Activation Problem: Account not Found

During the Contour Elite activation process, if you get a message saying "Account not found", it is probably because you didn't enter the Activation Key correctly.

A common mistake is to use the letter O instead of the number 0. Our Activation Keys do not include the letter O, so always use the number 0.

Another common mistake is to not include the dashes (-). Our activation system requires that you include the dashes.

If you've carefully re-entered the Activation Key and continue to have problems, contact us with your Activation Key and we will look into the issue.

Was this article helpful?
0 out of 2 found this helpful