When in Doubt, Reset: Why Restoring System Defaults Is a Smart Troubleshooting Move
JUMP TO STEPS FOR:
- APEX, XPLORE, and SOLIX G3 Software Version 5.060 and Later
- APEX and SOLIX Software Version 4.210 and Earlier
- HELIX and ICE HELIX
When your fish finder starts acting up—whether it's freezing, displaying inaccurate readings, or failing to connect—restoring it to factory settings can be a surprisingly effective fix. This simple reset can clear out software glitches, incorrect settings, or corrupted data that may be interfering with performance.
By returning the device to its original configuration, you give it a clean slate, often resolving persistent issues without the need for advanced troubleshooting or repairs. It's a quick, reliable step that every angler should consider before diving into more complex solutions.
APEX, XPLORE, and SOLIX G3 Software Version 5.060 and Later
- Power on the unit.
- From the Home Screen, select Settings.
- Navigate to System.
- Select Restore Defaults.
- Choose Restore Factory Defaults.
- Confirm by tapping Restore.
APEX and SOLIX Software Version 4.210 and Earlier
- Power on the unit.
- From the Home Screen, select Settings.
- Select Restore Defaults.
- Choose Restore Factory Defaults.
- Confirm by tapping Restore.
HELIX and ICE HELIX
- Power on your HELIX unit.
- Press the MENU Key twice.
- Use the right arrow key to navigate to the Setup menu tab.
- Scroll down to Restore Defaults.
- Confirm by pressing the Right Arrow Key
If for some reason, you should get a gray or blank screen, and button pushes or screen taps do not activate any changes, you should unplug your unit. Leave unplugged for approximately 30 seconds, plug the unit back in and press the power key. If you continue to get a gray screen, we suggest that you contact Humminbird Customer Service.
Under no circumstances should you ever insert foreign objects into any openings in the unit. We have no hidden reset. Examples of places that you should not insert objects are below. These are speaker holes. Sticking a foreign object inside of these holes will destroy the integrity of the waterproofness of your Humminbird unit. This is not covered by warranty if the waterproofing patch behind these holes has been damaged or detached from the housing.
