Restoring the FishSmart App and Purchases

Once maps purchased through FishSmart have expired, they can no longer be restored within the app or via the ChartSelect downloader tool.

However, any maps that were previously downloaded and saved to an SD card will remain accessible and usable indefinitely.

If you have recently changed mobile devices or are missing maps/charts from your FishSmart library, it may be necessary to restore your purchase history to your mobile device. We have provided instructions for both iOS and Android users below.

Jump To: Restoring Purchases on the FishSmart App | Restoring FishSmart on a New Device

NOTICE: As of October 03, 2022 the FishSmart App and single lake purchases are no longer offered in the App Store or the Google Play store as new purchases. All existing purchases and past downloads will continue to be available as long as the same account is in use. 

The One Boat Network App is its replacement. You can learn more here

Restoring Purchases on the FishSmart App

iOS Users

The process of restoring your in-app purchases will be done in the FishSmart app itself. Perform the following:

  1. Your device must be connected to a high speed internet connection.
  2. Open your FishSmart App
  3. Tap on the gear symbol in the top right of your screen; this will open the "Settings" menu.
    FS_home_page_settings_cropped.png
  4. Tap on "Restore Purchases"
    • Your device may require you to enter your Apple ID and Password. If so, make sure to enter the same Apple ID account information that the purchases were made under.

  5. A banner at the bottom of the screen will display the restore status. Wait until it displays: "Restore Complete"
    FS_purchases_restored_edited_cropped.png

  6. Close the Settings menu by tapping the "X" in the top left of your screen.
    FS_settings_close_page_cropped.png
  7. Tap on "ChartSelect Maps" > "Owned". Your previously purchased maps should now be displayed. 

   

Android Users

In order to restore in-app purchases on an Android device, perform the following:

  1. Your device must be connected to a high speed internet connection.
  2. If your FishSmart App is open, you will need to Force stop the app before continuing. 
  3. Ensure the device is logged in with the Google Play Store Account (may be a current or past email) that was used for the original purchases. To check this, follow these steps:
    • On the device, tap on your "Settings" app > "Accounts"* > "Manage Accounts".
      • If the account needed is not displayed, select "Add Account" > "Google". Then enter the details for the Google Account
  4. Once the Google Account is logged into on the device, open the FishSmart App and tap on "ChartSelect Maps" > "Owned". Your previously purchased maps should now be displayed. 

*May also be listed as "Accounts & Sync" or "Accounts and Backup"

Restoring FishSmart on a New Device

In order to maintain the same account when changing from one phone to another, or logging into an additional device, make sure of the following:

  1. The device you are logging into is the same platform as the original (iOS or Android).
  2. The original device must be linked with a ChartSelect account through the app.
    • On the FishSmart main screen, tap on "Sign In" at the top left of your screen.
      FS_sign_in.png
    • Under Account Details you should see "Linked to ChartSelect Account: (your email address)"
    • If you see a place for user name and password, this means you are not logged in, and will either need to login with your account or register for a new account.
      • You can register by selecting "Register For ChartSelect" which will be a gold link at the bottom of your screen.
        FS_account.png

 3. On the new device, sign into your ChartSelect account inside the FishSmart app.

Here are links to helpful materials:

 

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