1. Humminbird
  2. FISH FINDERS
  3. Troubleshooting

Display Screen Issues

Updated

This article give the steps to address Humminbird Depth Finder internal and external display screen issues.

*A reminder to check for any screen protectors or overlays when troubleshooting screen issues.  

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Power Button is Pushed and Screen Does Not Load

  1. Display problems can sometimes be mistaken for power problems. To determine if it is a display problem, the first step is to check if the keypad backlights (if applicable) are visible. For models without backlit buttons, it would be helpful to press the buttons and listen for responsive sounds. If the backlights are not visible, then the issue is likely related to power and not a problem with the display.
  2. Check if your unit is in "Night Mode" by pressing the power button once for HELIX, SOLIX, and APEX models while the unit is already powered on.
  3. Shining a light on the screen can help you determine if there is a display issue with no backlight.
  4. The next step would be moving on to troubleshooting potential power issues. Please refer to the video and link below for troubleshooting power issues. 

Troubleshooting Power

Please click her for additional steps to troubleshoot depth finder power issues.  

Display Screen Powers On With Distortion or Different Background Colors

Start up Screen or Incorrect Background Colors Examples

 

Display Screen Distortion or Lines Displaying

Troubleshooting Steps for Discolored or Distorted Display

  1. Check for Power Issues. Please click her for steps to troubleshoot depth finder power issues.  
  2. Check all connectors and pins for corrosion, including the power connector, depth sounder connectors, fuse, fuse holder, and battery terminal connections. If you find corrosion, clean it off using an abrasive like sandpaper or battery terminal cleaner, or a mixture of baking soda and water. Click here for damage cable examples.
  3. Check for current software and update software if the unit does not have the current software. 
  4. Check angle and contrast settings on your Humminbird unit. 
  5. The next step would be to remove any LakeMaster cards or SD cards that are installed in the Humminbird unit and power the unit on and off. If the issue did not occur after removing the SD card proceed to the steps below with a new SD between 4GB and 32GB in size.
  6. If you are still experiencing issue please click here to contact Humminbird Technical Support.

Display Freezes ,Erratic Display, or Screen Not Responsive

  1. Check for Power Issues. Please click her for steps to troubleshoot depth finder power issues.  
  2. The next step would be to remove any LakeMaster cards or SD cards that are installed in the Humminbird unit and power the unit on and off.
  3. Check to see if the unit have the current version of software and update if needed. Click here for Software updates that can be found under the Support section of our site. 
  4. If you are still experiencing issues please click here to contact Humminbird Technical Support.

Note: Water left on the Touch screen of your SOLIX or APEX can cause erratic activity, especially when in direct sunlight. 

Condensation 

Although your Humminbird unit is waterproof, the air within the unit contains moisture due to natural humidity. Due to this, some fogging is normal on cooler days.  A Humminbird fish finder can get hot due to the sun warming the air in the depth sounder, trapping moist air between the display and the lens. The Spring and the Fall are the most typical times of year that we hear about this. This situation can be avoided or reduced by storing in a protected and safe area at outside temperatures. The situation should clear after about one hour of use. If not, the unit can be sent in for service. However please understand that we cannot stop a unit from having condensation under the above conditions. Please click here to contact Humminbird for service options. 

If you have a glass bonded color display (in our 800 Series and higher products) condensation  cannot form as there is no void between the display and the lens.  

Displays Screen Delaminating, Bubbling, or Peeling

    • Examples of Display Screen Delamination or Bubbling

  • Inspect the screen for a screen protector or overlay that have been installed on the screen to ensure that not the cause of the issue.

Examples of a Damaged Screen Protector on Humminbird Unit

Next Steps if Screen is Damaged 

  1. If this is a new unit out of the box you can check with the original point of purchase on their return and exchanged policy.
  2. The next step would be to Humminbird Technical Support for repair options. You will want to have your serial number, proof of purchase, and pictures of the unit in question available. Please click here to contact Humminbird Technical Support.

Cracked Display

    1. If the Unit was damaged in shipping or new out of the box you can check with the original point of purchase on their return and exchanged policy. 
    2. The next step would be to Humminbird Technical Support for repair options. You will want to have your serial number, proof of purchase, and pictures of the unit in question available. Please click here to contact Humminbird Technical Support.

Screen Hot to the Touch

Note: Units are expected to operate in hot temperatures. The housing and screen can get very warm or hot to the touch. This is normal, and not evidence of an issue. 

  1. Check for Power Issues. Please click her for steps to troubleshoot depth finder power issues.  
  2. Check to see if the unit have the current version of software and update if needed. Click here for Software updates that can be found under the Support section of our site. 
  3. If you are still experiencing issues please click here to contact Humminbird Technical Support.

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